Privacy Policy

This Privacy Policy applies to Sukhamhandmade.com.

Sukhamhandmade.com recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information collected on https://www.sukhamhandmade.com and from other offline sources.

This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

Information We Collect

1. Contact Information

We may collect your:

  • Name

  • Email address

  • Mobile number

  • Phone number

  • Street address

  • City

  • State

  • Pincode

  • Country

  • IP address

2. Payment and Billing Information

We may collect your:

  • Billing name

  • Billing address

  • Payment method

We NEVER collect your credit card number, expiry date, or other credit card details on our website. Credit card information is obtained and processed by our online payment partner CC Avenue.

3. Information You Post

We collect information you post in a public space on our website or on a third-party social media site belonging to Sukhamhandmade.com.

4. Demographic Information

We may collect demographic information about you, including:

  • Events you like

  • Events you intend to participate in

  • Tickets you buy

  • Other information provided during your use of our website

This information may also be collected as part of a survey.

5. Other Information

If you use our website, we may collect:

  • Your IP address

  • Browser type

  • Referring website

  • Time spent on our website

  • Pages accessed

  • Exit website

  • Type of mobile device used

  • Operating system version

How We Collect Information

1. Direct Collection

We collect information directly from you when:

  • You register for an event

  • You buy tickets

  • You post comments

  • You contact us via phone or email

2. Passive Collection

We use tracking tools such as:

  • Google Analytics

  • Google Webmaster

  • Browser cookies

  • Web beacons

To collect information about your usage of our website.

3. Third-Party Collection

If you use integrated social media features on our website, the third-party social media site may provide us with certain information about you, such as your name and email address.

Use of Your Personal Information

We may use your information for the following purposes:

1. To Contact You

To confirm purchases or for promotional purposes.

2. To Respond to Your Requests

To confirm registration for events or contests.

3. To Improve Our Products and Services

To customize your experience and display content based on your preferences.

4. To Analyze Trends

To improve our website and offerings. We may combine information collected from you with information obtained from third parties.

5. For Security Purposes

To protect our company, customers, and website.

6. For Marketing Purposes

We may:

  • Send promotional emails

  • Inform you about new features or products

  • Share third-party offers we believe may interest you

If you purchase tickets from us, you may be enrolled in our newsletter.

7. Transactional Communications

We may send emails or SMS messages related to your account or purchases.

8. As Permitted by Law

We may use information as otherwise permitted by applicable law.

Sharing of Information with Third Parties

1. Service Providers

We share information with vendors who:

  • Manage online registrations

  • Process payments

  • Send transactional messages

Some vendors may be located outside India.

2. Event Organizers

We share information with event organizers and other parties responsible for fulfilling purchase obligations. These parties use the information according to their own privacy policies.

3. Business Partners

We may share information with partners who:

  • Sponsor events

  • Provide services

  • Operate event venues

Their use of information is governed by their privacy policies.

4. Legal Compliance

We may share information:

  • To comply with court orders or subpoenas

  • If requested by government authorities

  • To investigate potential fraud

5. Business Transfers

If part or all of our business is sold, customer information may be transferred as part of that transaction.

6. Other Reasons

We may share information for reasons not described in this policy. We will inform you before doing so.

Email Opt-Out

You may opt out of marketing emails by contacting:

unsubscriber@sukhamhandmade.com

It may take up to ten days to process your request.

Even if you opt out of marketing communications, we will continue to send transactional emails and SMS related to your purchases.

Third-Party Sites

If you click on links to third-party websites, you may be redirected to sites we do not control. This Privacy Policy does not apply to those websites.

Please review the privacy policies of third-party sites carefully. We are not responsible for their practices.

Contact Information

If you have questions about this Privacy Policy or other privacy concerns, please contact us at:

sukhamhandmade@gmail.com

Updates to This Policy

This Privacy Policy was last updated on 01.01.2021.

We may update this policy from time to time. We will notify you of material changes as required by law and post the updated version on our website.

Please check this page periodically for updates.

Jurisdiction

If you choose to visit our website, your visit and any dispute over privacy is subject to this Policy and the Website’s Terms of Use.

Any disputes arising under this Policy shall be governed by the laws of India.